Effective Date: November 26, 2024
Property Partners Solutions Inc. (“Property Partners Solutions,” “we,” “us,” or “our”) and Property Partner Law Professional Corporation (“Property Partner Law”) are committed to protecting the privacy of our users. This Privacy Policy describes how we collect, use, disclose, and safeguard your personal information when you access or use our websites, applications, and services (collectively, the “Platform”).
By accessing or using the Platform, you consent to the terms of this Privacy Policy. If you do not agree with these terms, please refrain from using the Platform.
1. Information We Collect
We collect information to provide and improve the services offered through the Platform. The types of information we collect include:
a. Personal Information You Provide:
- When you create an account or use the Platform, we may collect:
- Name
- Email address
- Phone number
- Residential or mailing address
- Property details (e.g., property address, transaction details)
- Government-issued identification (as required for certain transactions)
- Financial or mortgage information (if applicable)
- When you communicate with us (via email, chat, or otherwise), we may collect the content of those communications.
b. Information Collected Automatically:
- Log Data: We collect information such as IP address, browser type, operating system, and access times when you interact with our Platform.
- Cookies and Similar Technologies: We use cookies to enhance user experience, track activity, and provide personalized content. You can manage your cookie preferences through your browser settings.
c. Information from Third Parties:
- Business Partners: We may receive information about you from real estate agents, lenders, or mortgage brokers to facilitate transactions.
- Legal Service Providers: Information shared with us by your chosen lawyer or law firm to manage your transaction.
2. How We Use Your Information
We use the collected information for the following purposes:
a. To Provide Services:
- Facilitating your real estate or mortgage transactions.
- Connecting you with Legal Service Providers and Business Partners.
- Managing your account and providing customer support.
b. To Improve the Platform:
- Enhancing user experience and Platform functionality.
- Conducting data analytics and tracking usage trends.
c. To Comply with Legal Obligations:
- Verifying your identity as required by applicable laws.
- Retaining records to meet legal and regulatory requirements.
d. For Marketing and Communication:
- Sending transactional or promotional emails (with your consent).
- Informing you about updates to our services or terms.
3. Sharing of Information
We may share your personal information as follows:
a. With Legal Service Providers:
- Information required for the lawyer or law firm to provide legal services related to your transaction.
b. With Business Partners:
- To facilitate your real estate transaction, information may be shared with agents, brokers, lenders, and other service providers.
c. With Service Providers:
- Third-party vendors who provide services such as IT support, payment processing, marketing, or analytics.
d. As Required by Law:
- To comply with legal obligations or respond to lawful requests from law enforcement or regulatory authorities.
e. For Business Transactions:
- In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
4. Data Security
We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. These measures include:
- Encryption of sensitive data during transmission.
- Secure storage of personal information.
- Access controls and staff training on data protection.
However, no system can guarantee complete security. You are responsible for safeguarding your account credentials.
5. Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal information:
- Access and Portability: Request a copy of the personal information we hold about you.
- Correction: Request corrections to inaccurate or incomplete information.
- Deletion: Request the deletion of your personal information, subject to legal retention requirements.
- Consent Withdrawal: Withdraw your consent for specific data uses (e.g., marketing communications).
- Complaints: Lodge a complaint with a regulatory authority if you believe your privacy rights have been violated.
To exercise your rights, contact us at [Insert Contact Email].
6. Retention of Information
We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or to comply with legal and regulatory requirements.
7. Third-Party Links
Our Platform may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before sharing any information.
8. Children’s Privacy
The Platform is not directed to children under 18, and we do not knowingly collect personal information from minors. If we learn that we have inadvertently collected information from a minor, we will take steps to delete it.
9. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Effective Date” at the top of this page. Your continued use of the Platform after any changes constitutes your acceptance of the updated Privacy Policy.
10. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at: